Services

Radford Chancellor Limited is able to provide a wide range of services that encompass every aspect of a catering operation:

Manufacturing Consultancy

Radford Chancellor Ltd provides consultancy services to equipment and food manufacturers.

This includes:

• Product testing, benchmarking reports, feasibility report
• Writing press releases and high level marketing plans
• Identifying the key benefits of products over competitors’ products
• Producing full multi-media cooking demos for products
• Full culinary planning, support and staffing for trade show events
• Culinary training and support services for sales staff
• Providing product training and ongoing culinary support for manufacturers “end-customers”
• Identifying and supporting distributors for manufacturers seeking to export to the U.K

Competitive Tendering

For buyers:
We are able to manage fully the competitive tendering process for catering and support services from the initial production of pre-qualification tender documentation through to bid analysis, contract negotiations and contract implementation.

For suppliers:
We provide a full management service for competitive tendering. Knowing how to develop bids efficiently and communicate them powerfully is a key skill, essential for winning business. We are able to provide the full service from identifying tenders in your business sector, completing the pre-qualification stage on your behalf to writing, designing and printing the full tender document.

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Comprehensive Training Packages

A core part of our business is providing comprehensive training packages. We currently provide:

• Certificate in Food Hygiene Awareness - Level 1
• Fundamentals of Food Hygiene - Level 2
• Hazard Analysis and Critical Control Point (HACCP) - Level 2
• Health and safety training, Level 1 Award in Hazard Awareness
• HSE Approved First Aid at work
• End-user training on most catering equipment
  (covering: day to day use, cooking tips, health and safety, cleaning)

Kitchen Design

Our consultancy has over 20 years experience in the commercial kitchens. Our consultants are chefs by trade and have a real passion for food. This provides us with a depth of knowledge to design the very best of commercial kitchens with a workflow from a chef’s point of view, in line with latest health and safety laws.

The three prime considerations concern us when starting a kitchen design are:

• Service requirement: We consider the type of service the kitchen has to provide - for instance, the numbers being served, is it a la carte menu, plated service, self-service, cafeteria-style? etc.
• Space available: Is the space allocated sufficient to fit in the equipment required?
• Budget: We ascertain from the start an accurate idea of spend available.

Once we have a clear understanding of these considerations, the consultancy will structure the design around the service requirement, while satisfying the codes of practice of food hygiene and handling, and complying with statutory legislation.

The consultancy has close links with most of the market-leading catering manufactures; this ensures we keep abreast of all the latest developments. Additionally, through our extensive links we are able to help our clients get “best value” for all equipment purchases.

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Financial and Operational Performance Reviews

The Consultancy can provide detailed financial reviews to provide you with a clear understanding of your options:

• Provides a full financial analysis, in clear, understandable language
• Ideal for clients who want to take their business forward through expansion

Radford Chancellor Limited regularly undertakes food safety audits for a number of clients, providing a "fresh-eye" to an operation, supporting businesses as they grow and evolve.

• Quality is improved and maintained
• Hygiene requirements are met
• Safety standards are updated to meet the demands of the business

Marketing and Market Research

Total marketing plans for your business, including:

• Innovative marketing strategies, tailored to your business.
• Product positioning
• Sales forecasting
• Metrics
• Identify key areas of potential growth

In addition to this, we can provide full technical and creative support for all aspects of your business including:

• Brand concept and design
• Site and interiors design
• Marketing and promotional materials across all media and platforms
• Regular marketing and PR support: Exhibition design and support etc

Project Management

Each operation requires a different solution. We will deliver the most workable, sustainable and cost-effective solutions for your unique kitchen equipment requirement. From concept to final snagging, we can manage the whole process so you don't need to worry about a thing.

• Supplier & Contractor co-ordination
• Client co-ordination
• Management of Engineer
• On site whilst install is undertaken
• Project meetings & Communications
• Operator & Maintenance files
• Risk Assessments
• Health & Safety Files
• Snagging & Handover